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FREQUENTLY ASKED QUESTIONS

General FAQ

Having a CHM account is not just for people with medical conditions or allergies.  You can create an account simply to have a list of 5 emergency contacts who can then be contacted if you are in a medical emergency and can’t speak for yourself. 

Getting a new card/keytags is easy. Simply log in to your CHM Profile and order a new set for $3.00 including HST.
Your card and key tags will arrive in the mail in just a few weeks!

You can register your family members and maintain their profile from your account.  We encourage businesses, sports organizations and groups of all kinds to register their members.  Please contact us to discuss your membership needs.

The annual cost for membership is $15.00 CDN including HST.

Registering family members is easy.  Log into your account and click on the “Register family members” link on the right side of your profile page.  From there you can register your children, spouse and parents.

Security

Only CHM registered medical personnel are able to access your information.  The cell phones they use must be
registered with our database.  They require username/password to access using website.  We also use SSL certificates to ensure that your information is safe.
Learn more about CHM’s Security Policy and about CHM’s full Privacy Policy.

Have a question that’s not there? Contact us today.